Change Healthcare Cyber Attack: Schoolcraft Memorial Hospital Addresses Patient Concerns

March 5, 2024

Change Healthcare Cyber Attack: Schoolcraft Memorial Hospital Addresses Patient Concerns

[MANISTIQUE], [March 5, 2024] – In response to the cyberattack announced by Change Healthcare on February 21, 2024, Schoolcraft Memorial Hospital (SMH) reassures patients that their safety and security remain uncompromised. The cyberattack on Change Healthcare, while concerning, does not directly affect the operations or data integrity of SMH. Despite the breach, SMH emphasizes that it does not have a direct data connection with Change Healthcare.
While Schoolcraft Memorial Hospital does not have a direct relationship with Change Healthcare, it’s important to note that some Insurance Plans may use Change Healthcare’s services. Locally, some patients with certain insurance plans (UnitedHealthcare, Aetna, ChampVA) have been experiencing issues related to the cyberattack. Please be aware that this could affect prescriptions at various retail pharmacies in the region. SMH remains committed to providing uninterrupted care to all patients during this period.

SMH advises patients to remain vigilant against potential fraud. Be cautious of any email or phone call seeking to obtain personally identifiable information, health insurance information, passwords, financial information or seeking change of payment instructions. Be on heightened alert for phishing emails.
As Schoolcraft Memorial Hospital navigates through this situation, patient care remains the top priority. We will continue to monitor the situation and will keep our community informed.

Patients are encouraged to reach out to SMH directly if they have any concerns or questions regarding their care.

General Billing Inquiries: 906-341-3230

Prior Authorization for Prescriptions: 906-341-3200 EXT 3739