2019 Annual Report


OVERVIEW – Looking Back, Moving Forward

Schoolcraft Memorial Hospital (SMH) had a successful year in the areas of quality, growth and community involvement.

Our financial strategy includes three primary factors:
(1) targeted expansion of services
(2) implementation of revenue cycle strategies to improve reimbursement for services provided
(3) targeted cost reductions, which have reduced inefficient spending thus lowering costs while maintaining quality patient service.

Schoolcraft Memorial Hospital continues with full participation with the Accountable Care Organization (ACO).  ACOs are groups of physicians, hospitals, and other health care providers who come together to provide coordinated care to their patients.  The goal of coordinated care is to ensure that patients get the right care at the right time while avoiding unnecessary duplication of services and preventing medical errors.

In the last few years we have added specialty services to the organization that offer expert care close to home. In addition to General Surgery, specialties such as Otolaryngology (ENT), Cardiology, Surgical Podiatry, Psychiatric Care, Physical Medicine and Rehabilitation and Orthopedic Surgery give our community options when choosing their care. We are expanding our primary care services and recruiting providers and families to our community.

Moving forward, the future is bright. We have outgrown the hospital space we opened in 2013 and are ready for Phase Two of our $10 million dollar expansion project. We have added over 70 jobs and have employees housed in three separate buildings to accommodate this growth. Uniting our clinical care team will improve continuity of care and coordination of services. The new building addition will bring all clinical services on site including: HomeCare & Hospice, Rehabilitative Services, Wound Care, Behavioral Health Services, and Physical Medicine and Rehabilitation.  We will also be adding new infusion suites for outpatient services. The new Rehabilitative Services department will house state of the art equipment for Physical, Speech and Occupational Therapy Services and an impressive aquatic therapy pool that will benefit patients across their lifespan. The Alan W. Ott Rural Health Clinic will undergo an impressive transformation allowing for new treatment space for additional primary care providers, and Behavioral Health and Psychiatric Services, and room for traveling specialists.  Finally, a new Outpatient Specialty Clinic will house ENT, Surgical Podiatry, Physical Medicine and Rehabilitation as well as Wound Care.

The Schoolcraft Memorial Hospital (SMH) looks forward to another successful year with collaborative efforts between the Board of Trustees, Management, Physicians and employees.

To view the full Annual Report for 2019 click on the link below.

2019 Annual Report of Schoolcraft Memorial Hospital

2018 Annual Review of Schoolraft Memorial Hospital

2017 Annual Review Evaluation of SMH Report

Read what clients have to say about Schoolcraft Memorial Hospital

Everyone in the ambulatory care/outpatient surgery were great!! They all made me feel very comfortable and did a great job!!! thank you to the whole outpatient staff and Doctor Rayner..I would recommend Schoolcraft or patient to anyone in need of surgery

Reviewer: Jeremy Sitkoski


5 out of 5 stars

The care that was provided by The nurses (Cindy, Felicia Ruth) and staff was exceptional. The entire staff was very friendly and made you feel welcome. We received a call from Felicia the next day to check on my husband to check his pain level and do a follow up. The surgery area from check in to check out was well organized, clean, and up to date. Thank you to all of you for what you do so well and everything beyond your normal duties.

Reviewer: Maureen DesChamps


5 out of 5 stars