Schoolcraft Memorial Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Schoolcraft Memorial Hospital does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Schoolcraft Memorial Hospital:
Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
Provides free language assistance services to people whose primary language is not English, which may include:
Large print materials
Insight application that provides language translation and American Sign Language available on IPads in the ER, Med/Surg and the Clinics
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the Section 1557 coordinator at:
Section 1557 Coordinator
Schoolcraft Memorial Hospital
7870 W US 2, Manistique, MI 49854
Phone: 906-341-1870
Email: kshiner@scmh.org
If you believe that Schoolcraft Memorial Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Section 1557 coordinator at the above address. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Section 1557 coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Electronically: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
By Mail:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html
Everyone in the ambulatory care/outpatient surgery were great!! They all made me feel very comfortable and did a great job!!! thank you to the whole outpatient staff and Doctor Rayner..I would recommend Schoolcraft or patient to anyone in need of surgery
Reviewer: Jeremy Sitkoski
out of 5 stars
The care that was provided by The nurses (Cindy, Felicia Ruth) and staff was exceptional. The entire staff was very friendly and made you feel welcome. We received a call from Felicia the next day to check on my husband to check his pain level and do a follow up. The surgery area from check in to check out was well organized, clean, and up to date. Thank you to all of you for what you do so well and everything beyond your normal duties.
Reviewer: Maureen DesChamps
5 out of 5 stars