Civil Rights Non-Discrimination

Discrimination is Against the Law!

Schoolcraft Memorial Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Schoolcraft Memorial Hospital does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Schoolcraft Memorial Hospital:

Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, and other formats

Provides free language assistance services to people whose primary language is not English, which may include:

  • Large print materials

  • Insight application that provides language translation and American Sign Language available on IPads in the ER, Med/Surg and the Clinics

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the Section 1557 coordinator at:

Section 1557 Coordinator
Schoolcraft Memorial Hospital
7870 W US 2, Manistique, MI 49854
Phone: 906-341-1870
Email: kshiner@scmh.org

If you believe that Schoolcraft Memorial Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Section 1557 coordinator at the above address. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Section 1557 coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Electronically: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf


By Mail:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html

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Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
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Read what Patients have to say about Schoolcraft Memorial Hospital

Everyone in the ambulatory care/outpatient surgery were great!! They all made me feel very comfortable and did a great job!!! thank you to the whole outpatient staff and Doctor Rayner..I would recommend Schoolcraft or patient to anyone in need of surgery

Reviewer: Jeremy Sitkoski

Schoolcraft Memorial Hospital Logo

5 out of 5 stars

The care that was provided by The nurses (Cindy, Felicia Ruth) and staff was exceptional. The entire staff was very friendly and made you feel welcome. We received a call from Felicia the next day to check on my husband to check his pain level and do a follow up. The surgery area from check in to check out was well organized, clean, and up to date. Thank you to all of you for what you do so well and everything beyond your normal duties.

Reviewer: Maureen DesChamps

Schoolcraft Memorial Hospital Logo

5 out of 5 stars

Dr Fanous is very personable and informative. I really like him alot.
Just amazing care staff is amazing 😊 Dr. Niemela is a amazing doctor and has the best nurse 😊 highly recommended
Was great
Dr Rayner is very good!
Dr Vix was great!! Personable & efficient!!
I give him a 5 out of 5! I'm not a Doctor type of person, but he made me feel comfortable right out the gate. Very friendly and professional! Got right to the point and really helped me figure out what was causing my pain! Excellent visit and Doctor!!
Very pleasant personality very informative!
DOCTOR Rayner Absolutely 💯 Great... Bedside manner fantastic.... Made a nervous Grandma at peace... Amazing outcome... Job well done. I recommend highly... Thank you...
Dr. Niemela diagnosed and did surgery on a tendon tear and bone spur on my foot. There had been pain for over a year with each step, and it was more severe as time went on, and even waking me throughout the night. The successful surgery eliminated the pain immediately! No pain to speak of, and the follow-up care was top notch. Thank you Dr. Niemela and staff! Photo one week after surgery.
Dr Stephen clear and chearful in his diagnoses, treatment and directions to the patient.
Very thorough & explains everything he’s doing. Chloe is very friendly checking up on me.
It's always a pleasant visit when see I Dr. Hoevee and this was no exception. And shout out to Clio who is also great!
Very thorough in explaining and seemed like he generally cared
Knowledgeable, Quick & Personable
Dr. Vix and Dr. Foltz are proactive and reactive. They jump into action and get you the care you need right away. There is no waiting periods regardless of shift change or time of the day. They are attentive and efficient. I only wish we had more physicians like them at transfer hospitals. We certainly receive the best care at SMH with the ER staff and nurses.
Always willing to listen and develop plan that works for me. Excellent care and explanations - very positive experience!
Cheryl Lohse
Dr. Steven A. Vix was great
Dr Vix is warm, compassionate professional.
I received excellent care from the three medical professionals that I saw that day. Kind, thorough and carefully checking to be certain that all my questions were answered.
We were just in the ER for my wife with back pain. Everyone was absolutely wonderful. All of the staff were in checking on my wife. This was one of the best hospital experiences we have ever had.
On time appointment. Staff attentive and helpful. No negative issues during the visit.
She was great answered all my questions
Very efficient !
Thorough and pleasant t to talk with!
Listens, Explains, Pleasant, On time
Dr. Ranier did a tonsilectomy for our daughter. He and his staff were so kind and caring that our daughter fell in love with them all
I met Dr. Vix in the Emergency Room and he is the best doctor I've ever seen. His bedside manner is so kind, gentle, amd reassuring. He took his time and really made me feel listened to. He explained his treatment decisions and logic clearly, and left room to ask questions. He made sure that I understood and agreed with it before doing anything. He was very kind, and he and all the staff were very caring about my comfort while waiting.