Hospital Charge Information

Michigan hospitals are committed to increased transparency around healthcare costs, including price information for consumers.

  • Michigan hospitals share cost information with patients every day. The best way for any patient to get meaningful price information is to contact the hospital with their specific treatment needs. Every patient, and every patient’s needs and complications, is different and requires individual attention.
  • Healthcare billing, costs and charges are very complex. Much of hospitals’ costs are for employees’ wages and benefits. The price a patient sees on a hospital bill reflects the people who care for them and otherwise work in the hospital, not just the services, goods or medications provided. Hospitals recognize that more needs to be done to simplify the billing process for patients.
  • Because of widespread variation in health insurance coverage, it is difficult for hospitals to provide patient-specific out-of-pocket cost information without access to very detailed information about a patient’s health insurance coverage.

What is a “chargemaster?”

  • A chargemaster is a comprehensive list of charges for every inpatient and outpatient service provided by a hospital – each test, exam, surgery or other procedures, room charges, etc. In other words, it is the starting point from which the price that is ultimately paid is determined.
  • Given the broad scope of services provided by hospitals 24/7, a chargemaster contains thousands of services and charges.
  • An individual hospital’s charges vary based on its unique range of services, adoption of new medical technologies, government underfunding, patient demographics and other local and regional factors.
  • Health insurance companies contract with hospitals to care for their customers. Hospitals are typically paid contracted rates by insurance companies, which generally are less than the amount listed on the chargemaster. Therefore, chargemaster amounts are rarely billed to a patient or received as payment by a hospital.

How is patient out-of-pocket cost information shared with patients and families?

  • The chargemaster is not a useful tool for consumers who are comparison shopping between hospitals.
  • A hospital employs financial counselors, patient advocates and other resources to help our patients understand their unique financial obligations. We encourage patients to reach out and ask detailed financial questions – especially before scheduled services. The hospital’s financial counselors can review options for charity care, payment plans, discounts and more.
  • People should not try to determine specific out-of-pocket costs for a particular service based on a chargemaster. If a person has health insurance, they should first turn to their own insurance company for co-pay, coinsurance and deductible information. If uninsured, they should contact the hospital’s financial counselors to discuss their personal treatment needs and get an estimated cost of care.
    • In situations where a patient does not have insurance, patients may be eligible for free or reduced-cost healthcare services through various state public assistance programs like the Healthy Michigan plan, as well as the hospital financial assistance programs. Most hospitals have staff who specialize in helping a patient apply for and enroll in Medicaid programs and the Healthy Michigan Plan. In situations where a patient does not have and is not eligible for any insurance, the hospital has financial assistance policies that apply discounts to the amounts charged. More information on our financial assistance policies can be found at https://scmh.org/financial-assistance-policy/
  • Patients are encouraged to use out-of-pocket cost, quality and patient safety information together to make an informed healthcare purchasing decision. Hospital-specific quality and patient safety information is publicly available at www.verifymicare.org.

Hospital costs for patients vary for a number of reasons.

  • Every patient’s case is unique and requires varying levels of care and specific caregivers making no two patient experiences, even for the same services, the same.
  • The price a patient sees on their hospital bill reflects not just the specific care team who treated them, but also overall operational costs that keep the hospital running 24 hours a day, 365 days a year.
  • Each hospital’s cost and charge structure vary for a variety of reasons including patient complexity; types of services offered; local labor cost; supply and equipment cost; buildings, utility, and maintenance cost; community service programs offered; and other factors.
  • Hospitals provide services to meet individual patient needs 24/7/365, provide free or discounted care to low-income patients, and are paid less than cost for services provide to patients covered by governmental insurance programs such as Medicare and Medicaid.

*** The chargemaster is subject to change and may not reflect the current charge amount.

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Hospital Photo Gallery - Schoolcraft Memorial Hospital
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Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
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Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
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Read what clients have to say about Schoolcraft Memorial Hospital

Everyone in the ambulatory care/outpatient surgery were great!! They all made me feel very comfortable and did a great job!!! thank you to the whole outpatient staff and Doctor Rayner..I would recommend Schoolcraft or patient to anyone in need of surgery

Reviewer: Jeremy Sitkoski

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5 out of 5 stars

The care that was provided by The nurses (Cindy, Felicia Ruth) and staff was exceptional. The entire staff was very friendly and made you feel welcome. We received a call from Felicia the next day to check on my husband to check his pain level and do a follow up. The surgery area from check in to check out was well organized, clean, and up to date. Thank you to all of you for what you do so well and everything beyond your normal duties.

Reviewer: Maureen DesChamps

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5 out of 5 stars

Berthenia AllisonBerthenia Allison ★★★★★ Dr. Rayner explains everything of the procedures and results, and also what as a patient I needed to do to follow up. I never felt that he was in a hurry during my time in the room. He was warm and approachable so when I asked him questions, he continued to answer in the same manner.Diana DavisDiana Davis ★★★★★ Excellent doctor and very thorough!Autumn BaileyAutumn Bailey ★★★★★ Vi BouchardVi Bouchard ★★★★★ DrDana Vix is very caring and helpful.Felicia ReidFelicia Reid ★★★★★ Dr. Schoenow was absolutely amazing along with the nursing care I received. I am so grateful to have these caring and compassionate professionals in our community. Thank you for providing me with top notch care and getting me the help I needed so quickly. Ed Unger was also amazing on my ambulance trip to escanaba. He talked to me the whole way and made sure I was comfortable. Thank you all!Scott CalkinsScott Calkins ★★★★★ Great personality. Explains your health care while conducting your appointment.reihasgaureihasgau ★★★★★ Dr. Bambach and his staff made sure to explain all the steps that we were going through. Everyone was courteous and very friendly and made me feel at ease.HardWay 1HardWay 1 ★★★★★ Andrew and Jodi are amazing. Entire staff have been a pleasure to deal with. Wish the facility had a 100 more like em. Healthcare isn’t cheap.EE ★★★★★ Friendly, informative, helpful. Enjoyed my visit.Response from the ownerYour 5-star review is appreciated! - Schoolcraft Memorial Hospital Administration Mark GreenoughMark Greenough ★★★★★ Dr. John is my favorite DOCTOR to go get anything done. He is Very nice and helpful and kind to all how see him . I tell everyone how needs there FEET done or anything. SUPER NICE MAN GOD BLESS HIM 🙏 AND HIS FAMILY ❤️Debra McBurneyDebra McBurney ★★★★★ Dr Homer is always very kind, friendly and professional. On of my favorite RHC providers to see. He thoroughly alleviated any concerns I had about the reason for my visit.Mary RochefortMary Rochefort ★★★★★ Response from the ownerWe appreciate your positive review of our practice!- Schoolcraft Memorial Hospital Administration Annette GilbertAnnette Gilbert ★★★★★ Very nice and caringResponse from the ownerWe are so happy to receive your kind words! Thank you! - Schoolcraft Memorial Hospital Administration Melody DuweMelody Duwe ★★★★★ Dr Niemala is An excellent doctor. He has a great “bedside manner” and very personable. I enjoy going to see him.Response from the ownerWe appreciate your kind words! - Schoolcraft Memorial Hospital Administration Patti ShermanPatti Sherman ★★★★★ Response from the ownerWe appreciate your positive review of our practice!- Schoolcraft Memorial Hospital Administration Pamela BecksPamela Becks ★★★★★ Great lady.Response from the ownerThank you for the positive review! - Schoolcraft Memorial Hospital Administration Jessie SeronkoJessie Seronko ★★★★★ Response from the ownerWe are dedicated to providing an outstanding experience at our practice. Thank you for your 5-star rating! - Schoolcraft Memorial Hospital Administration Pete MathsonPete Mathson ★★★★★ Hoevy explains everything answered all my questions he's a good Doctor School craft is gald that they have him.Response from the ownerWe are dedicated to providing an outstanding care experience at the Cardiologist practice. Thank you for your feedback! - - Schoolcraft Memorial Hospital Administration Terry DavisTerry Davis ★★★★★ As always, I get excellent care when dealing with Schoolcraft Memorial Hospital, and this time was no exception.Response from the ownerThank you for the review. We really appreciate you taking the time out of your day to share your positive thoughts about our hospital - - Schoolcraft Memorial Hospital Administration Shirley McDermottShirley McDermott ★★★★★ Response from the ownerWe are dedicated to providing an outstanding experience at our practice. Thank you for your 5-star rating! Linda TrischLinda Trisch ★★★★★ A good visit. Will check in after 6 monthsResponse from the ownerThank you for sharing your great feedback. We appreciate it! - Schoolcraft Memorial Hospital Administration js_loader