Hospital Charge Information

Michigan hospitals are committed to increased transparency around healthcare costs, including price information for consumers.

  • Michigan hospitals share cost information with patients every day. The best way for any patient to get meaningful price information is to contact the hospital with their specific treatment needs. Every patient, and every patient’s needs and complications, is different and requires individual attention.
  • Healthcare billing, costs and charges are very complex. Much of hospitals’ costs are for employees’ wages and benefits. The price a patient sees on a hospital bill reflects the people who care for them and otherwise work in the hospital, not just the services, goods or medications provided. Hospitals recognize that more needs to be done to simplify the billing process for patients.
  • Because of widespread variation in health insurance coverage, it is difficult for hospitals to provide patient-specific out-of-pocket cost information without access to very detailed information about a patient’s health insurance coverage.

What is a “chargemaster?”

  • A chargemaster is a comprehensive list of charges for every inpatient and outpatient service provided by a hospital – each test, exam, surgery or other procedures, room charges, etc. In other words, it is the starting point from which the price that is ultimately paid is determined.
  • Given the broad scope of services provided by hospitals 24/7, a chargemaster contains thousands of services and charges.
  • An individual hospital’s charges vary based on its unique range of services, adoption of new medical technologies, government underfunding, patient demographics and other local and regional factors.
  • Health insurance companies contract with hospitals to care for their customers. Hospitals are typically paid contracted rates by insurance companies, which generally are less than the amount listed on the chargemaster. Therefore, chargemaster amounts are rarely billed to a patient or received as payment by a hospital.

How is patient out-of-pocket cost information shared with patients and families?

  • The chargemaster is not a useful tool for consumers who are comparison shopping between hospitals.
  • A hospital employs financial counselors, patient advocates and other resources to help our patients understand their unique financial obligations. We encourage patients to reach out and ask detailed financial questions – especially before scheduled services. The hospital’s financial counselors can review options for charity care, payment plans, discounts and more.
  • People should not try to determine specific out-of-pocket costs for a particular service based on a chargemaster. If a person has health insurance, they should first turn to their own insurance company for co-pay, coinsurance and deductible information. If uninsured, they should contact the hospital’s financial counselors to discuss their personal treatment needs and get an estimated cost of care.
    • In situations where a patient does not have insurance, patients may be eligible for free or reduced-cost healthcare services through various state public assistance programs like the Healthy Michigan plan, as well as the hospital financial assistance programs. Most hospitals have staff who specialize in helping a patient apply for and enroll in Medicaid programs and the Healthy Michigan Plan. In situations where a patient does not have and is not eligible for any insurance, the hospital has financial assistance policies that apply discounts to the amounts charged. More information on our financial assistance policies can be found at https://scmh.org/financial-assistance-policy/
  • Patients are encouraged to use out-of-pocket cost, quality and patient safety information together to make an informed healthcare purchasing decision. Hospital-specific quality and patient safety information is publicly available at www.verifymicare.org.

Hospital costs for patients vary for a number of reasons.

  • Every patient’s case is unique and requires varying levels of care and specific caregivers making no two patient experiences, even for the same services, the same.
  • The price a patient sees on their hospital bill reflects not just the specific care team who treated them, but also overall operational costs that keep the hospital running 24 hours a day, 365 days a year.
  • Each hospital’s cost and charge structure vary for a variety of reasons including patient complexity; types of services offered; local labor cost; supply and equipment cost; buildings, utility, and maintenance cost; community service programs offered; and other factors.
  • Hospitals provide services to meet individual patient needs 24/7/365, provide free or discounted care to low-income patients, and are paid less than cost for services provide to patients covered by governmental insurance programs such as Medicare and Medicaid.

*** The chargemaster is subject to change and may not reflect the current charge amount.

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Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Rural Health Clinic Scheduling Office - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
Hospital Photo Gallery - Schoolcraft Memorial Hospital
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Read what Patients have to say about Schoolcraft Memorial Hospital

Everyone in the ambulatory care/outpatient surgery were great!! They all made me feel very comfortable and did a great job!!! thank you to the whole outpatient staff and Doctor Rayner..I would recommend Schoolcraft or patient to anyone in need of surgery

Reviewer: Jeremy Sitkoski

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5 out of 5 stars

The care that was provided by The nurses (Cindy, Felicia Ruth) and staff was exceptional. The entire staff was very friendly and made you feel welcome. We received a call from Felicia the next day to check on my husband to check his pain level and do a follow up. The surgery area from check in to check out was well organized, clean, and up to date. Thank you to all of you for what you do so well and everything beyond your normal duties.

Reviewer: Maureen DesChamps

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5 out of 5 stars

Jordan HubbleJordan Hubble ★★★★★ peter hoodpeter hood ★★★★★ Dr. Schoenow is an excellent physician. He is very thorough. He very open to questions and his answers are concise and thoughtful.Sheryl MacArthurSheryl MacArthur ★★★★★ Laurie JohnsonLaurie Johnson ★★★★★ He was great, I was sorry to catch them on a day right after a holiday, but the whole team was great!!Lisa PriceLisa Price ★★★★★ Dr Schoenow is an excellent doctor. Hospital very clean and friendly nurses and staffNelson GonzalezNelson Gonzalez ★★★★★ Very professional and helpful and the nurses were greatLynn NortonLynn Norton ★★★★★ I love having a hospital in Schoolcraft Co.We are so lucky.I appreciate the passing of the ambulance millagemillageMindy AspMindy Asp ★★★★★ Theresa EkdahlTheresa Ekdahl ★★★★★ GreatRoxanna LivermoreRoxanna Livermore ★★★★★ Wonderful very understandingAngel BernardAngel Bernard ★★★★★ Superior quality treatment by a compassionate professional. All our questions were answered. My husband was anxious about having his peg tube removed and the doctor and his staff put us immediately at ease.Melissa CarlsonMelissa Carlson ★★★★★ Dr.Niemela was great. He communicated well, answered all questions and was very personable. He seems intelligent, organized, and an expert in his field. He made me feel confident in his skills.Tanya PetersTanya Peters ★★★★★ Excellent bedside manners. Very efficient staff and no delays for my appointment time.Darrin RanguetteDarrin Ranguette ★★★★★ I received excellent care. I was extremely comfortable, I didn’t feel nervous at all. All the nurses and everyone were so good. I highly recommend Dr. Bambach for any procedure!Denver McBurneyDenver McBurney ★★★★★ I went to Dr Randall in April to have significant rotator cuff damage repaired on my left shoulder. I recently had my 6 month follow-up appiontment and I couldn’t be more pleased with my outcome. All the Physical Therapy staff were great as well. Top notch service from Schoolcraft Memorial Hospital.Laurie SchnurerLaurie Schnurer ★★★★★ Mary ParrettMary Parrett ★★★★★ Dr. Rayner took time to hear what was going on with me. I was very pleased and satisfied with the results.Elric SlaterElric Slater ★★★★★ Jessica MartinJessica Martin ★★★★★ They took very good care of meBerthenia AllisonBerthenia Allison ★★★★★ Dr. Rayner explains everything of the procedures and results, and also what as a patient I needed to do to follow up. I never felt that he was in a hurry during my time in the room. He was warm and approachable so when I asked him questions, he continued to answer in the same manner.js_loader