How We Can Help

Our Mission and Vision for a Healthy Community

Schoolcraft Memorial Hospital realizes mental health issues, childhood and adult abuse, and substance use can negatively affect us, preventing us from living our best life. This can change, and we want to help.

The Community Connect program was developed to link our patients to community resources and programs for a healthier future, both physically and mentally. There are many community services available, but many people don’t know where to turn for help. That’s where Community Connect comes in. After a service need is identified by a patient or staff member, the Community Connect “Patient Navigator” (Julie Hardy) helps link the patient to the community resource best able to meet their needs (with the patient’s permission, of course!). The patient navigator remains in contact until the patient and service are connected, and keeps the health care provider informed, too.

We hope to all work together as a team – the patient, medical staff, patient navigator, therapist and community – to have a healthier, happier Schoolcraft County.

Helping Those In Need

Our goal is to improve health outcomes of those we serve by increasing access to high-quality, person-centered, mental health and substance use disorder assistance programs. These programs will be trauma-informed, intergenerational, integrated medical services, along with a comprehensive staff training component.

We believe we must approach the intergenerational cycle of trauma, mental health crises, and substance abuse by addressing these issues during childhood to have a positive impact on future generations. For our adult and senior populations that are living with the effects of untreated mental health disorders, unaddressed trauma, and substance use behaviors, our goal is to support and provide needed services to help seniors attain optimal health and wellbeing. Recovery is lifelong and requires support.

Helping Those In Need

The Patient Navigator (PN) position was created to help the person and family navigate the cumbersome healthcare and substance use systems. Julie Hardy, Patient Navigator for the Community Connect Program, holds a Masters Degree in Counseling with over 6 years experience in the social work field. She is now available to work with patients who could benefit from resources in our community and surrounding areas.

Addressing the needs of the Community

The Patient Navigator will focus on coordination of care, services, and community resources to promote the overall health of children and adults. If any mental health, substance use, or additional referral needs are found during a RHC/ER visit, the person can be seen by the Patient Navigator who will help the person navigate the complex systems currently in place at many organizations. Appropriate referrals and appointments will be made at that time. Patient Navigator services will be free of charge and a referral from a provider will not be required. Patients can also self-refer. We believe the Patient Navigator is essential to the success of this program.

For more information please contact:
Julie Hardy, Patient Navigator
906-341-3200 ext 3341
jhardy@scmh.org

Schoolcraft Memorial Hospital
7870W US Hwy 2,
Manistique MI 49854

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Read what Patients have to say about Schoolcraft Memorial Hospital

Everyone in the ambulatory care/outpatient surgery were great!! They all made me feel very comfortable and did a great job!!! thank you to the whole outpatient staff and Doctor Rayner..I would recommend Schoolcraft or patient to anyone in need of surgery

Reviewer: Jeremy Sitkoski

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5 out of 5 stars

The care that was provided by The nurses (Cindy, Felicia Ruth) and staff was exceptional. The entire staff was very friendly and made you feel welcome. We received a call from Felicia the next day to check on my husband to check his pain level and do a follow up. The surgery area from check in to check out was well organized, clean, and up to date. Thank you to all of you for what you do so well and everything beyond your normal duties.

Reviewer: Maureen DesChamps

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5 out of 5 stars

Dr Rayner is very good!
Dr Vix was great!! Personable & efficient!!
I give him a 5 out of 5! I'm not a Doctor type of person, but he made me feel comfortable right out the gate. Very friendly and professional! Got right to the point and really helped me figure out what was causing my pain! Excellent visit and Doctor!!
Very pleasant personality very informative!
DOCTOR Rayner Absolutely 💯 Great... Bedside manner fantastic.... Made a nervous Grandma at peace... Amazing outcome... Job well done. I recommend highly... Thank you...
Dr. Niemela diagnosed and did surgery on a tendon tear and bone spur on my foot. There had been pain for over a year with each step, and it was more severe as time went on, and even waking me throughout the night. The successful surgery eliminated the pain immediately! No pain to speak of, and the follow-up care was top notch. Thank you Dr. Niemela and staff! Photo one week after surgery.
Dr Stephen clear and chearful in his diagnoses, treatment and directions to the patient.
Very thorough & explains everything he’s doing. Chloe is very friendly checking up on me.
It's always a pleasant visit when see I Dr. Hoevee and this was no exception. And shout out to Clio who is also great!
Very thorough in explaining and seemed like he generally cared
Knowledgeable, Quick & Personable
Dr. Vix and Dr. Foltz are proactive and reactive. They jump into action and get you the care you need right away. There is no waiting periods regardless of shift change or time of the day. They are attentive and efficient. I only wish we had more physicians like them at transfer hospitals. We certainly receive the best care at SMH with the ER staff and nurses.
Always willing to listen and develop plan that works for me. Excellent care and explanations - very positive experience!
Cheryl Lohse
Dr. Steven A. Vix was great
Dr Vix is warm, compassionate professional.
I received excellent care from the three medical professionals that I saw that day. Kind, thorough and carefully checking to be certain that all my questions were answered.
We were just in the ER for my wife with back pain. Everyone was absolutely wonderful. All of the staff were in checking on my wife. This was one of the best hospital experiences we have ever had.
On time appointment. Staff attentive and helpful. No negative issues during the visit.
She was great answered all my questions
Very efficient !
Thorough and pleasant t to talk with!
Listens, Explains, Pleasant, On time
Dr. Ranier did a tonsilectomy for our daughter. He and his staff were so kind and caring that our daughter fell in love with them all
I met Dr. Vix in the Emergency Room and he is the best doctor I've ever seen. His bedside manner is so kind, gentle, amd reassuring. He took his time and really made me feel listened to. He explained his treatment decisions and logic clearly, and left room to ask questions. He made sure that I understood and agreed with it before doing anything. He was very kind, and he and all the staff were very caring about my comfort while waiting.
I've been very pleased so far working with Dr Bambach, and really the whole staff at Schoolcraft.
Dr houve is great so is his nurse Cleo